Nikhil Sharma
AI Agent Engineer
Amsterdam, Netherlands
Summary
Engineer building agentic systems that survive contact with reality. Shipped a multi-step agent handling 12,000 tasks a day in production, where the hard problems were tool design, failure recovery and knowing when to stop. Raised task completion from 61% to 89%.
Experience
AI Agent Engineer · Kestrel Logistics Tech
Jan 2024 – Present
- Built and run a production agent resolving shipment exceptions end to end — 12,000 tasks daily with human handoff on low confidence.
- Raised task completion from 61% to 89%, almost entirely through tool design, retry policy and explicit stopping conditions rather than model changes.
- Designed the tool layer — idempotent, narrowly scoped, individually testable — so a failed step retries without side effects.
- Built the trace and replay tooling the team uses to debug runs; every production failure is reproducible locally.
Backend Engineer · Kestrel Logistics Tech
Aug 2021 – Dec 2023
- Built the internal API platform the agent layer now calls, including auth, rate limiting and observability.
Education
MSc Computer Science
Delft University of Technology · 2017 – 2019
BE Computer Engineering
Savitribai Phule Pune University · 2013 – 2017
Certifications
Skills
Agentic Systems: Agent Orchestration · Tool Use · Failure Recovery · Human-in-the-Loop · Guardrails
LLM Engineering: LLM APIs · RAG · Context Management · Structured Outputs · Evaluation
Backend: Python · FastAPI · PostgreSQL · Redis · Idempotency