Helen Marsden
Nurse Manager — Workforce Development
Manchester, UK
Summary
Registered Nurse with 18 years' NHS experience, the last seven leading nursing and midwifery workforce functions across acute and community services. Currently accountable for establishment planning, e-rostering and temporary staffing for a 640-WTE nursing workforce across two hospital sites. Known for turning rota data into decisions ward managers actually trust — agency spend down 31% in two years without breaching safer staffing thresholds.
Experience
Nurse Manager, Workforce Development (Band 8a) · Pennine Vale NHS Foundation Trust
Mar 2021 – Present
- Lead the nursing and midwifery workforce function for a 640-WTE establishment across two sites, reporting to the Deputy Chief Nurse.
- Reduced agency expenditure by 31% (£1.4m annualised) by rebuilding the bank incentive structure and moving to six-week rolling rosters, with no breach of NQB safer staffing thresholds.
- Redesigned the trust-wide preceptorship programme; 12-month retention of newly registered nurses rose from 71% to 88%.
- Delivered three cohorts of international recruitment (74 nurses), owning OSCE preparation, pastoral support and NMC registration tracking — 92% first-attempt OSCE pass rate.
- Authored the establishment review methodology used across all 26 inpatient areas; adopted as evidence in the CQC inspection that rated Well-Led as Good.
Ward Manager, Acute Medical Unit (Band 7) · Pennine Vale NHS Foundation Trust
Jun 2017 – Mar 2021
- Managed a 32-bed Acute Medical Unit with an establishment of 58 registered nurses, nursing associates and healthcare assistants.
- Cut roster vacancy gaps from 14% to under 4% by introducing self-rostering and a ward-level bank pool.
- Reduced medication administration incidents by 44% over 18 months through a restructured check process and Datix trend analysis.
- Held budgetary responsibility for a £2.1m pay envelope, delivered within 1.5% in each of four financial years.
Senior Staff Nurse, Emergency Department (Band 6) · Camden Riverside NHS Trust
Sep 2012 – Jun 2017
- Coordinated shifts in a Type 1 Emergency Department seeing 92,000 attendances a year, acting as nurse-in-charge for majors.
- Introduced the department's sepsis screening audit; compliance improved from 63% to 91% within nine months.
- Practice assessor for pre-registration student nurses across three university placements.
Education
MSc Health and Social Care Leadership — Distinction
University of Manchester · 2018 – 2020
BSc (Hons) Adult Nursing — First Class
University of Salford · 2005 – 2008
Certifications
- NMC Registration — Adult Nursing (Sub-part 1), revalidated 2025
- NHS Leadership Academy — Mary Seacole Programme
- ILM Level 5 Coaching and Mentoring
- Safeguarding Adults and Children — Level 3
Skills
Workforce & Planning: Establishment Review · Safer Staffing (NQB) · Demand and Capacity Modelling · e-Rostering (HealthRoster) · Bank and Agency Governance · Retention Analysis
Governance & Compliance: Clinical Governance · CQC Preparation · Datix · NMC Revalidation · Safeguarding Level 3 · Policy Authorship
Leadership & Development: Preceptorship · Appraisal and PDR · Coaching and Clinical Supervision · International Recruitment · Change Management · Budget Management