Elena Petrova
AI Product Manager
Amsterdam, Netherlands
Summary
AI Product Manager with 7+ years in product and 3+ shipping ML and generative-AI features. Combines strong product fundamentals with applied-AI fluency — model evaluation, RAG, and responsible AI — to turn AI capability into measurable user and business value.
Experience
Senior AI Product Manager · Mews
Apr 2022 – Present
- Own the AI product roadmap; launched a RAG-based guest-support copilot that deflected 40% of enquiries and lifted CSAT 12 points.
- Defined evaluation metrics and feedback loops with data science, raising answer accuracy from 74% to 92% over three releases.
- Balanced quality, latency, and cost trade-offs across model providers, keeping unit economics viable at scale.
- Introduced responsible-AI guardrails and “uncertainty” UX patterns, addressing legal and trust requirements.
Product Manager · Booking.com
Jun 2017 – Mar 2022
- Led a personalisation product using ML ranking that increased conversion 9% through disciplined A/B testing.
- Ran discovery and prioritisation across engineering, data, and design for a portfolio of traveller-facing features.
Education
MBA
London Business School · 2015 – 2017
BSc Artificial Intelligence
University of Amsterdam · 2011 – 2014
Certifications
- Reforge — AI for Product Managers
- DeepLearning.AI — AI For Everyone
Skills
AI Product: AI Strategy · RAG · Agents · Model Evaluation · Responsible AI
Product: Roadmapping · Discovery · Prioritisation · A/B Testing · Metrics
Collaboration: Data Science · ML Engineering · Stakeholder Management